Problem Solving & Decision Making
About Course
Course Overview
This intensive 3-day course equips professionals with essential problem-solving and decision-making skills critical for modern business environments. Participants will learn structured approaches to identify, analyze, and solve complex problems, and make effective, data-driven decisions. The course blends theory, practical exercises, case studies, and interactive discussions to ensure participants can immediately apply the skills in their workplace.
Course Objectives
By the end of this program, participants will be able to:
- Understand the problem-solving and decision-making process in a business context.
- Apply structured problem-solving techniques to real-world challenges.
- Identify cognitive biases and barriers that affect decision-making.
- Use critical thinking and analytical tools to improve decision quality.
- Implement effective strategies for collaborative decision-making.
Course Content
Day 1: Understanding Problem Solving & Decision Making (6 hours)
Module 1: Introduction to Problem Solving
Module 2: Decision Making Fundamentals
Module 3: Case Study & Interactive Exercise
Day 2: Tools & Techniques for Problem Solving (6 hours)
Module 4: Problem Analysis Techniques
Module 5: Creative Problem-Solving Methods
Module 6: Practical Workshop
Day 3: Decision-Making Strategies & Application (6 hours)
Module 7: Decision-Making Tools
Module 8: Collaborative Decision Making
Module 9: Capstone Simulation
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